Scheduling and Cancellation Policies

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I’m looking forward to our initial session!  Here are the policies for scheduling and cancellation.

Scheduling a Session:

Step 1: Select the type of session(s) you’d like to book. If you are not sure, please send me an email at clenigan@msn.com so that we can discuss your specific needs.

Step 2: I ask clients to pay in advance of their sessions. The PayPal link on the website can be used to prepay for as many sessions as you’d like to book. The PayPal link will walk you through PayPal’s payment process, and payments can be completed using an existing PayPal account or with a debit or credit card. 

If you’d prefer to use Venmo instead, you can pay me directly with the Venmo App using the email address clenigan@msn.com

Step 3: After payment is received, I’ll contact you to verify your appointment date(s) and time(s), based on availability.  Sessions can be done via Skype, Face Time or Zoom, or in person. Please let me know your preference when you pay!

Step 4: We’ll exchange contact info after your booking is complete. On the day of our session, You’ll call me at our scheduled session time.  

Cancellations and No-shows: 

1) If you need to reschedule your appointment, please let me know at least 24 hours before your appointment and I will work with you to conveniently reschedule your session. 

Regrettably, it is not possible to issue refunds for previously scheduled appointments.  

2) If you miss your scheduled appointment time, and I receive less than 24 hours notice, your session fee will not be refunded and you will lose the option to reschedule. 

If you have any questions or comments, please email me at: 

clenigan@msn.com